Shipping & Returns

Shipping:
*Jewelry* Free domestic shipping via USPS First Class. Flat $15 rate for international shipping.
*Wall hangings* Flat $15 rate for domestic shipping. Flat $30 rate for international shipping. We are not responsible for lost or stolen packages or for items not received due to incorrect shipping/delivery information. 

Returns and Exchanges:
Audrey Weaves strives for quality and consistency. Due to the organic nature of the hand cut metal, yarns and weaving process, subtle variations are to be expected and enhance the uniqueness of each piece. Due to the one-of-a-kind nature of the jewelry and wall hangings, returns are not currently accepted. However, exchanges can be made within 7 days of customer receipt of goods and must be returned undamaged and unaltered in original packaging via USPS First Class Mail. Please email prior to mailing your item to initiate the exchange process. All exchange shipping costs are the responsibility of the customer. Due to their individual nature and our small scale production, custom orders are not eligible for exchange.